Booking page
Your booking page does the whole job.
One booking page, built around how your business operates, handles the entire appointment journey, from the moment a client arrives on it to the moment they rebook their next visit.
Your own branded booking page
It runs as its own branded page at your own guestoverflow.com address, the link for your Google profile, Instagram bio, and advertising, designed and built by professional web designers. It is a considered part of your brand, with team availability, service durations, and blackout dates updating in real time. On Premium, it moves to your own custom domain with no trace of us.
Booked from Google, Instagram, and WhatsApp
Reserve with Google allows people to book directly from your Google listing and Maps, booking links are placed on Instagram and Facebook, and WhatsApp reaches clients within the conversations they already have open.
Client CRM & export
Every appointment builds your client book with visits, service history, and notes. It is yours to retain and export as a CSV on any day, and we never use it for any other purpose.
Deposits & no-show protection
Card guarantees and deposits for the appointments that are most costly to lose, paid into your own account, with policies you control per service and appointment. Clients pay in the manner they already use, with MB WAY, Multibanco, and card, and deposits appear on the final bill rather than in a separate spreadsheet.
Confirmations & reminders
Branded confirmations and well-timed reminders are sent automatically by email and WhatsApp, which substantially reduces no-shows and keeps your calendar filled.
Booking analytics
See where appointments originate, when demand peaks, and which slots underperform, so your decisions are supported by your own numbers.
The principle
Your client data is yours, and it stays that way.
Marketplace platforms like Fresha and Booksy built very large businesses on data that guest-facing businesses generated for them. Guest Overflow is structured so that this cannot occur here: your appointments and your clients reside in your account, and you can export everything at any time. We charge for the software, nothing more.
- You own everything: your booking page, your brand, your client data, your payment account
- Full data export, at any time, without conditions
- No marketing to your clients, ever
- Client data on EU servers, under a Portuguese-law contract, GDPR by design
FAQ
Product questions
Does Guest Overflow handle deposits and no-shows?
Yes. You can require card details or take deposits for specific services, staff, or dates, with automated reminders that reduce no-shows considerably.
Can I manage availability myself?
Fully. Open and close slots, set per-service durations, block dates, and adjust team availability in a dashboard built for busy businesses, and changes go live instantly.
Does it support multiple locations?
Yes. Groups can run several locations from one dashboard with separate availability, branding, and client lists per location.
Which channels and integrations do you support?
Reserve with Google (booking directly from your Google listing and Maps), Instagram and Facebook booking links, WhatsApp and email for confirmations and reminders, and deposits paid into your own account. POS integration begins with Lightspeed, so deposits are applied to the final bill rather than a separate spreadsheet. We configure all of this for you during setup.
Where does our data live, and under which law?
Client data is stored on servers in the European Union, your contract is governed by Portuguese law, and the entire system is built GDPR-first. Two questions worth asking any booking vendor: under which jurisdiction is my contract governed, and where exactly does my client data reside?
Ready to set up your full booking system?
See Guest Overflow set up for a business like yours. The demonstration takes 20 minutes, with no pressure.